Invoices and payer details

You can pay for a plan by invoice, or top up the wallet by more than the card limit.

Payer details

In “Billing”, on the “Invoice details” row, click “Add details”. If you have not done this, the dashboard asks for the details with your first invoice.

• Payer name: the company name or the sole proprietor’s full name, as registered.

• Address and Country.

• EDRPOU or tax number for hryvnia accounts: 8 digits for a company, 10 for a sole proprietor.

• VAT ID for dollar and euro accounts, optional.

New details do not change invoices that have already been issued.

How to get an invoice

• Plan: in the “Change plan” window, click “Pay by invoice” under the plan you want.

• Top up: enter an amount above the card limit and click “Pay by invoice”. By invoice you can add up to UAH 1,000,000, $25,000 or €25,000.

The invoice with a PDF arrives by email and appears in “History”.

How to pay

Hryvnia: pay by bank transfer within 5 banking days and click “Report payment” in the payment history. We credit the money as soon as we see the transfer, usually within one banking day.

Dollar and euro: pay using the link in the email. The money reaches your balance by itself as soon as the payment goes through.

A plan paid by invoice does not renew by itself. We send a new invoice a week before the period ends.