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Payments and wallet

  • Topping up the walletWhere the money for ads comes from, how to top up the wallet by card, what amounts you can add and what happens when the money runs out.
  • Auto top upHow to turn on automatic wallet top ups from a saved card, change the amounts or the card, and what happens if a charge fails.
  • Invoices and payer detailsHow to pay for a plan or a top up by invoice as a company or sole proprietor, and how to enter the payer details.
  • Identity verificationWhen verification is needed, how to complete it and what to do if it is rejected.
  • RefundsWhat can be refunded from the wallet, how to request a refund and what to do about a mistaken charge.

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